Terms and Conditions of Sale


1. General Use and Liability

Zikodrive controllers are designed to be components incorporated within equipment manufactured by our customers and are not suitable for use by an end user. As such, they are not CE marked. It is the buyer’s sole responsibility to ensure that Zikodrive controllers and related products meet the required specifications for the applications in which they are used and to ensure compliance with all applicable regulations, including but not limited to CE marking and product safety standards, when incorporating Zikodrive controllers into their products or systems.

The use of Zikodrive controllers in safety-critical applications is entirely at the buyer's risk. The buyer assumes full responsibility for determining the suitability of Zikodrive controllers for their intended application, including safety-critical applications. To the extent permitted by law, the buyer agrees to indemnify and hold harmless Round Bank Engineering Ltd from any claims, damages, suits, or expenses arising from such use.

Round Bank Engineering Ltd is not responsible for any loss or damage except to the extent such liability cannot be excluded or limited under UK law. This includes, but is not limited to, liability for death or personal injury caused by negligence or any fraudulent misrepresentation.

2. Returns Policy

Subject to the terms provided herein, all returns for exchange, refund, or credit must be made within fourteen (14) days from the date of delivery. All questions or comments relating to returns should be sent directly to [email protected].

In order to qualify for an exchange, refund, or credit, the product must be in resellable condition, as determined solely by Round Bank Engineering Ltd. Factors affecting the resellable condition include, but are not limited to:

  • Obvious signs of use or abuse
  • Customer negligence
  • Excessive wear and tear
  • Damaged or missing product or parts

Where it is determined that the product is resellable, the customer will receive a full refund or credit for the product, less the cost of shipping. Refunds will be processed within 7 to 14 business days after Zikodrive Motor Controllers receives the product.

Custom parts and products are defined as those manufactured or modified to customer specifications. These products are non-refundable and sold as-is, without warranty, unless otherwise agreed in writing.

3. Warranty

Zikodrive Motor Controllers warrants to the original purchaser that any part of its controllers or accessories will be free of defects in workmanship and materials for a period of twelve (12) months from the date of delivery ("Warranty Period"). During this Warranty Period, Zikodrive Motor Controllers will, at its sole discretion:

  1. Provide replacement parts necessary to repair the product.
  2. Replace the product with a comparable product.
  3. Refund the amount paid for the product upon its return.

Replacement parts or products will be new or serviceably used, comparable in function and performance to the original part or product, and warranted for the remainder of the warranty period. Any additional purchases or upgrades will not extend the warranty period.

This warranty covers defects arising under normal use conditions, including installation and operation in accordance with Zikodrive Motor Controllers’ guidelines. It does not cover:

  • Damage caused during shipment
  • Impacts, fluids, fire, flood, wind, earthquake, lightning, or similar disasters
  • Unauthorized modifications, attachments, or peripherals
  • Improper use, environment, installation, or electrical supply
  • Improper maintenance or mishandling

To make a warranty claim, the customer must notify Zikodrive Motor Controllers in writing within the Warranty Period and provide proof of purchase. The customer is responsible for shipping costs to return the defective product for inspection.

EXCEPT AS EXPRESSLY STATED HEREIN, ROUND BANK ENGINEERING LTD DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, TO THE FULLEST EXTENT PERMITTED BY LAW.

4. Limitation of Remedies and Liability

Under this warranty, Round Bank Engineering Ltd’s liability is limited to repair, replacement, or refund. Round Bank Engineering Ltd is not liable for any consequential, indirect, or incidental damages, including but not limited to loss of profits, business, or data, except as required by law.

5. Force Majeure

Round Bank Engineering Ltd shall not be liable for any failure or delay in performance caused by circumstances beyond its reasonable control. This includes, but is not limited to, acts of God, war, natural disasters, disruptions to supply chains, or any other events that are unforeseeable and unavoidable.

6. Governing Law and Jurisdiction

These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under this agreement shall be subject to the exclusive jurisdiction of the English courts.