Terms and Conditions of Sale
Zikodrive Controllers are designed to be a component incorporated within equipment manufactured by our customers and are not suitable for use by an end user. As such, it is not CE marked. It is entirely the buyer’s responsibility to ensure that Zikodrive Controllers and related products meet the required specification for applications in which they are used. The use of Zikodrive products in safety critical applications is entirely at the buyers risk, and the buyer agrees to defend, indemnify and hold harmless Round Bank Engineering ltd from any and all damages, claims, suits, or expenses resulting from such use. Round Bank Engineering ltd. is not responsible for injury or damage of any kind, including but not limited to, injury, death,damage, property damage/loss or any other type of loss which may arise in whole or in part from the use of Zikodrive motor controllers.
Subject to the terms provided herein, all returns for exchange, refund or credit must be made within fourteen (14) days from the date of delivery All questions or comments relating to returns should be sent directly to [email protected] or by calling us direct on 01422 413673
In order to qualify for an exchange, refund or credit, the product must be in re-sellable condition, which shall be determined at Zikodrive Motor Controller’s sole discretion. Factors affecting the re-sellable condition of a controller/accessory include, but are not limited to: obvious signs of use or abuse; customer negligence; excessive wear and tear and/or damaged/missing product or parts. Where it is determined, at Zikodrive Motor Controller’s sole discretion, that the controller/accessory is, in fact, re-sellable, Customer will be given a full refund or credit for the product, less the cost of shipping. Customer should expect a refund within 30 business days of Zikodrive Motor Controller’s receipt of the controller/accessory.
CUSTOM PARTS AND PRODUCTS DO NOT QUALIFY FOR REFUND OR CREDIT.
Zikodrive Motor Controllers warrants to the original purchaser that any part of its controller/accessory purchased will be free of defects in workmanship and parts for a period of twelve (12) months from the date of delivery (hereinafter “Warranty Period”). During the Warranty Period, Zikodrive Motor Controllers will, at its option: (1) provide replacement parts necessary to repair the product; (2) replace the product with a comparable product; or (3) refund the amount Customer paid for the product upon its return.
Replacement parts or products will be new or serviceably used, comparable in function and performance to the original part or product, and warranted for the longer of thirty days for the US or the remainder of the warranty period. Any additional purchases or upgrades will not extend this warranty. This product warranty covers normal use only. This product warranty does not cover damage caused during shipment and any damage caused by: actions that are beyond Zikodrive Motor Controller’s control, including (but not limited to) impacts, fluids, fire, flood, wind, earthquake, lightning or similar disaster, war, lockout, epidemic, destruction of production facilities, riot, insurrection, or material unavailability; unauthorized modifications, attachments or peripherals; improper use, environment, installation or electrical supply; improper maintenance; any other misuse, abuse or mishandling.
EXCEPT FOR THE WARRANTIES EXPRESSED IN THIS AGREEMENT, ZIKODRIVE MOTOR CONTROLLERS DISCLAIMS ALL OTHER WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANT ABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OTHER THAN THOSE WARRANTIES IMPLIED BY AND INCAPABLE OF EXCLUSION, RESTRICTION OR MODIFICATION UNDER THE APPLICABLE LAW. THE TERM OF ANY IMPLIED WARRANTIES THAT CANNOT BE DISCLAIMED ARE LIMITED TO THE TERM OF THIS AGREEMENT.