+44 (0) 333 123 7130
We offer comprehensive technical support of all our stepper motor controllers, BLDC Motor Drivers and related products and services. We do this over the phone, via email, via online chat and forums and in person on site.
OVER THE PHONE
Our UK based engineers are available on the phone to talk through any problems that you may have. Simply call +44 (0) 333 123 7130 and choose the relevant option for your enquiry.
ON SITE SUPPORT TO HELP GET YOUR MOTOR CONTROL PROJECT MOVING?
We offer fully insured on site technical support from qualified engineers. You can find out more information by clicking HERE
For customers who are looking at using any Zikodrive Stepper Motor Controllers or BLDC Motor Drivers as a key component of a product that may require modification or setup for a range of different customers we offer ONGOING TECHNICAL SUPPORT PACKAGES where we effectively operate as an employee of your organisation. This is proving to be one of our most popular services.
This method works as follows. If you get a technical enquiry from one of your customers and need assistance you can have a direct link to one of our engineers who will answer your question and get you moving again either by email or over the phone if preferred. If you have a customer who needs on site technical support to setup or repair a system we can also do this. Depending on the likely amount of use that you will incur from this service we can offer this as a fixed price arrangement (effectively a retainer) or we can simply charge as you go…
To find out more about this service please CLICK HERE.
For more information on this type of arrangement please CONTACT US to discuss.
We are proud of the range of technical support options that we offer our customers. You can contact us via online chat, phone, email and we also offer site visits. If you have any specific questions about a project or application that you are having trouble addressing then get in touch.
Frequently Asked Questions
|How We Work|
|Who we work with|
|Integrated Motors and Controllers|
|Stepper Motor Controller Design|
|Brushless Motor Controller Design|
|POS and Retail|